Color

Nature of Disease

Impact on Daily Life

Public Advise Strategy

Green

Disease is mild

OR

Disease is severe but does not spread easily from person to person   (e.g. MERS, H7N9)

Minimal disruption e.g screening, travel advice

·        Be socially responsible: if you are sick, stay home

·        Maintain good personal hygiene

·        Look out for health advisories

Yellow

Small cluster(s) with limited human-to-human transmission but spread is highly localized, suggesting that the virus is not well-adapted to humans.

OR

Disease is severe and spreads easily from person to person but is occurring outside Country.

OR

Disease is spreading in Country but is (a) typically mild i.e. only slightly more severe than seasonal influenza. Could be severe in vulnerable groups (e.g. H1N1 pandemic) OR (b) being contained.

Minimal disruption e.g. additional measures at border and/or healthcare settings expected, higher work and school absenteeism likely.

·        Be socially responsible: if you are sick, stay home

·        Maintain good personal hygiene

·        Look out for health advisories

Orange

Large cluster(s) but human-to-human spread still localized, suggesting that the virus is becoming increasingly better adapted to humans, but may not yet be fully transmissible (substantial pandemic risk).

OR

Disease is severe AND spreads easily from person to person, but disease has not spread widely in Country and is being contained .

Moderate disruption e.g. quarantine, temperature screening, visitor restrictions.

·        Be socially responsible:

1.    if you are sick, stay home

·        Maintain good personal hygiene

·        Look out for health advisories

·        Comply with control measures

Red

Pandemic; increased and sustained transmission in general population.

OR

Disease is severe AND is spreading widely.

Major disruption e.g. school closures, work from home orders, and significant number of deaths.

·        Be socially responsible;

2.    if you are sick, stay home

·        Maintain good personal hygiene

·        Look out for health advisories

·        Comply with control measures

·        Practise social distancing; avoid crowded areas

Human Management

Overseas travel

G

·        Review employee management policies on overseas travel (e.g. avoid non-critical travel to affected countries or areas and leave of absence after returning from affected countries or areas)

Y

·        Defer travel to affected countries or areas and recall of employees from affected countries or areas (if travel advisory is issued by Government)

·        Adhere to advisories issued by Government, and other government agencies on affected employees after they returned to Thailand from affected countries and areas (e.g. quarantine, leave of absence and housing)

O

·        Defer travel to affected countries and areas

·        Adhere to advisories issued

R

·        Defer travel to affected countries and areas

·        Adhere to advisories issued

Working arrangement of employees

G

•       Update details of employees

•       Conduct briefing/training/ exercise to familiarize employees on the company’s response plan

•       Plan to group essential employees into two or more teams to minimize disruption to business operations

•       Identify high-risk employees (e.g. elderly employee and pregnant women)

Y

•       Update employees regularly on health advisories issued by the Government and other agencies

•       Conduct exercise (e.g. on-site simulation)

•       Adhere to health advisories issued by Government and other government agencies

•       Update the grouping of essential employees and list of high-risk employees

O

·        Update employees regularly on health advisories

·        Adhere to health advisories

·        Deploy essential employees into two or more teams

·        Deploy high-risk employees to work from home

R

·        Update employees regularly on health advisories

·        Adhere to health advisories

·        Maintain deployment of essential employees into two or more teams

·        Deploy all non- essential employees (including high-risk employees) to work from home and focus HR resources on critical areas

Process and business functions

Personal Protection Equipment (PPE)

G

•    Plan and prepare adequate quantity of PPE (e.g. surgical masks and gloves) and undertake training to familiarize employees with their usage

Y

•    Issue appropriate PPE, as advised by Government and other agencies

O

•    Put on appropriate PPE

R

•    Put on appropriate PPE

Cleaning and disinfection

G

•    Prepare/update cleaning and disinfection guidelines for work places

Y

•      Clean and disinfect common areas within the workplace (including cleaning of the air-conditioning system, if required)

•      Clean and disinfect areas used by suspected or confirmed cases of infection

O

•     Increase frequency of cleaning and disinfecting common areas within the workplace

•     Clean and disinfect areas used by suspected or confirmed cases of infection

R

•     Increase frequency of cleaning and disinfecting common areas within the workplace

•     Clean and disinfect areas used by suspected or confirmed cases of infection

Screening for employees and visitors

G

•     Prepare screening procedures (e.g. temperature and travel history) for employees and visitors

•     Prepare isolation room(s) and routes from workplace/ reception area to the isolation room(s)

Y

•     Activate screening procedures if required and ensure adequate screening equipment

•     Activate isolation room(s) if required

O

•     Activate screening procedures and isolation room(s)

•     Prevent visitors with flu-like symptoms from entering workplaces

•     Assist MOH with contact tracing if required

R

•     Maintain screening procedures and isolation room(s)

•     Visitors are not encouraged

•     Maintain assistance to Government with contact tracing if required

Remote working

G

•     Plan and prepare remote communications access among employees working

•     from home/off- site/affected areas

•     Plan for alternate site(s)

Y

•     Activate remote communications access among employees working from home/off- site/affected areas

•     Plan to support remote communications access for employees to interact with suppliers and key customers

•     Prepare and set up alternate site(s)

O

•    Maintain remote communications access among employees

•    Activate remote communications access for employees to interact with suppliers and key customers

•    Activate   alternate site(s)

R

•    Maintain remote communications access among employees and their interactions with suppliers and key customers

•    Maintain alternate site(s)

Supplier and customer management

Supply and delivery

G

•    Prepare/update contact information of suppliers and key customers

•    Identify single source suppliers and plan for alternative suppliers and deliveries (e.g. pre- qualify alternative suppliers if required)

•    Identify and plan alternative delivery means to key customers (e.g. border closures)

Y

•    Prepare for alternative suppliers and deliveries (e.g. if no alternative supplier is available, increase inventory levels)

•    Prepare for alternative delivery means to key customers

•    Monitor inventory level

O

•    Activate alternative suppliers and alternative deliveries for suppliers and key customers

•    Manage inventory level

R

•    Maintain alternative suppliers and alternative deliveries for suppliers and key customers

•    Manage inventory level

Communications

Internal stakeholders

G

•    Develop a communication plan for internal stakeholders

•    Create general awareness of the company’s response plan for virus outbreak (e.g. remote working)

•    Monitor government advisories

Y

•    Activate communication plan (e.g. update employees and other internal stakeholders on the company’s response plan at various risk level)

•    Monitor and disseminate government advisories

•    Plan counselling for employees if required

O

•    Update employees regularly

•    Initiate counselling if required

R

•    Update employees regularly

•    Maintain counselling if required

External stakeholders

G

•    Develop a communication plan for external stakeholders (e.g. suppliers and customers)

Y

•    Activate communication plan (e.g. inform suppliers and customers on how the company should receive its supplies and deliver its products and services)

•    Prepare for cancellation of planned mass gathering events

O

•    Inform suppliers on alternative procedures for pickup/deliveries

•    Update customers on service levels and/or alternative procedures for pickup/deliveries for business continuity, if required

•    Inform suppliers and customers on restricting visits to company’s premises to essential visits

•    Cancel mass gathering events, if advised by Goverment

R

•    Update external stakeholders regularly

•    Cancel mass gathering events

Action Item ( suggest)

Done
Y/N/NA

Addition
Y/N/NA

By

When

Human Resource Management

Overseas travel

G

·        Review employee management policies on overseas travel (e.g. avoid non-critical travel to affected countries or areas and leave of absence after returning from affected countries or areas)

Y

·        Defer travel to affected countries or areas and recall of employees from affected countries or areas (if travel advisory is issued by Government)

·        Adhere to advisories issued by Government, and other government agencies on affected employees after they returned to Thailand from affected countries and areas (e.g. quarantine, leave of absence and housing)

O

·        Defer travel to affected countries and areas

·        Adhere to advisories issued

R

·        Defer travel to affected countries and areas

·        Adhere to advisories issued

Working arrangement of employees

G

•       Update details of employees

•       Conduct briefing/training/ exercise to familiarize employees on the company’s response plan

•       Plan to group essential employees into two or more teams to minimize disruption to business operations

•       Identify high-risk employees (e.g. elderly employee and pregnant women)

Y

•       Update employees regularly on health advisories issued by the Government and other agencies

•       Conduct exercise (e.g. on-site simulation)

•       Adhere to health advisories issued by Government and other government agencies

•       Update the grouping of essential employees and list of high-risk employees

O

·        Update employees regularly on health advisories

·        Adhere to health advisories

·        Deploy essential employees into two or more teams

·        Deploy high-risk employees to work from home

R

·        Update employees regularly on health advisories

·        Adhere to health advisories

·        Maintain deployment of essential employees into two or more teams

·        Deploy all non- essential employees (including high-risk employees) to work from home and focus HR resources on critical areas

Process and business functions

Personal Protection Equipment (PPE)

G

•    Plan and prepare adequate quantity of PPE (e.g. surgical masks and gloves) and undertake training to familiarize employees with their usage

Y

•    Issue appropriate PPE, as advised by Government and other agencies

O

•    Put on appropriate PPE

R

•    Put on appropriate PPE

Cleaning and disinfection

G

•    Prepare/update cleaning and disinfection guidelines for work places

Y

•      Clean and disinfect common areas within the workplace (including cleaning of the air-conditioning system, if required)

•      Clean and disinfect areas used by suspected or confirmed cases of infection

O

•     Increase frequency of cleaning and disinfecting common areas within the workplace

•     Clean and disinfect areas used by suspected or confirmed cases of infection

R

•     Increase frequency of cleaning and disinfecting common areas within the workplace

•     Clean and disinfect areas used by suspected or confirmed cases of infection

Screening for employees and visitors

G

•     Prepare screening procedures (e.g. temperature and travel history) for employees and visitors

•     Prepare isolation room(s) and routes from workplace/ reception area to the isolation room(s)

Y

•     Activate screening procedures if required and ensure adequate screening equipment

•     Activate isolation room(s) if required

O

•     Activate screening procedures and isolation room(s)

•     Prevent visitors with flu-like symptoms from entering workplaces

•     Assist MOH with contact tracing if required

R

•     Maintain screening procedures and isolation room(s)

•     Visitors are not encouraged

•     Maintain assistance to Government with contact tracing if required

Remote working

G

•     Plan and prepare remote communications access among employees working

•     from home/off- site/affected areas

•     Plan for alternate site(s)

Y

•     Activate remote communications access among employees working from home/off- site/affected areas

•     Plan to support remote communications access for employees to interact with suppliers and key customers

•     Prepare and set up alternate site(s)

O

•    Maintain remote communications access among employees

•    Activate remote communications access for employees to interact with suppliers and key customers

•    Activate   alternate site(s)

R

•    Maintain remote communications access among employees and their interactions with suppliers and key customers

•    Maintain alternate site(s)

Supplier and customer management

Supply and delivery

G

•    Prepare/update contact information of suppliers and key customers

•    Identify single source suppliers and plan for alternative suppliers and deliveries (e.g. pre- qualify alternative suppliers if required)

•    Identify and plan alternative delivery means to key customers (e.g. border closures)

Y

•    Prepare for alternative suppliers and deliveries (e.g. if no alternative supplier is available, increase inventory levels)

•    Prepare for alternative delivery means to key customers

•    Monitor inventory level

O

•    Activate alternative suppliers and alternative deliveries for suppliers and key customers

•    Manage inventory level

R

•    Maintain alternative suppliers and alternative deliveries for suppliers and key customers

•    Manage inventory level

Communications

Internal stakeholders

G

•    Develop a communication plan for internal stakeholders

•    Create general awareness of the company’s response plan for virus outbreak (e.g. remote working)

•    Monitor government advisories

Y

•    Activate communication plan (e.g. update employees and other internal stakeholders on the company’s response plan at various risk level)

•    Monitor and disseminate government advisories

•    Plan counselling for employees if required

O

•    Update employees regularly

•    Initiate counselling if required

R

•    Update employees regularly

•    Maintain counselling if required

External stakeholders

G

•    Develop a communication plan for external stakeholders (e.g. suppliers and customers)

Y

•    Activate communication plan (e.g. inform suppliers and customers on how the company should receive its supplies and deliver its products and services)

•    Prepare for cancellation of planned mass gathering events

O

•    Inform suppliers on alternative procedures for pickup/deliveries

•    Update customers on service levels and/or alternative procedures for pickup/deliveries for business continuity, if required

•    Inform suppliers and customers on restricting visits to company’s premises to essential visits

•    Cancel mass gathering events, if advised by Goverment

R

•    Update external stakeholders regularly

•    Cancel mass gathering events